Obviously, trust is a multifaceted notion. It doesn’t have a single definition that works for all situations. Much like love, trust is something people apparently “know when they see (experience) it.” It’s gooey. Yet, it has more substance and influence than any other relational component. There are many good resources you can use to dive deeper into the definition of trust. While trust is one of the topics of this book, the relationship between trust and distrust is the distinguishing theme. So, what about distrust? What is the definition of distrust? We now know it’s not simply the opposite of trust. So how should we define it? Distrust is distinctly different from the “opposite of trust.” The opposite of trust is the lack or absence of trust. Trust’s opposite is low trust: the lack of confidence, reliability, contract of hoped guarantees... you get the idea, and that is not the same as distrust. You can lack confidence in someone without distrusting them. And you can distrust someone personally, but trust them to uphold a business contract. As we mentioned, trust and distrust are detached. They are not different sides of the same coin. The mind processes them from different areas of the brain. Therefore, they have different motivators, languages, triggers, and purposes. Therefore, we can experience both at the same time, toward the same person, scenario, or institution. Trust: Redefined As noted earlier, trust is processed in the prefrontal cortex of the brain. The prefrontal cortex is responsible for rational (and sometimes not so rational) calculated thoughts. The prefrontal cortex is the forward part of the frontal lobe. It’s behind your eyes and forehead. This brain region is occupied with planning complex
How the Brain Processes Trust and Distrust
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